West Bengal Government TenderExpired

EDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025

Issued by: West Bengal State Electricity Distribution Co. Ltd
Location: BARDWAN

Tender Description

SELECTED BTDDERS FOR PROVIDING SERVICES TO OPERATE ZONAL CALL CENTERS AT BURDWAN ZONE AND TO RUN VARIOUS CALL CENTRE RELATED PROCESSES THROUGH DEPLOYMENT OF SUITABLE MANPOWER AT CUSTOMER CARE CENTERS OF BURDWAN ZONE UNDER WBSEDCL

West Bengal Government Tender○ Closed
Ref. NoEDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025
Est. Value₹23.12 Cr
Deadline21-Jan-2026 01:00 PM
TypeOpen Tender
BARDWAN
Published 15-Dec-2025 11:00 AM

Tender Specifications & Timeline

16 Fields
Estimated Value
₹23.12 Cr
Organisation
West Bengal State Electricity Distribution Co. Ltd
Reference No.
EDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025
Status
Expired
Location
BARDWAN
Source
West Bengal eProcurement
Tender Type
Open Tender
Tender Category
Services
Status Stage
Financial Bid Opening
Published Date
15-Dec-2025 11:00 AM
Submission Deadline
21-Jan-2026 01:00 PM
Submission Start
24-Dec-2025 03:00 PM
Bid Opening Date
27-Jan-2026 12:00 PM
Bid Opening Place
VIDYUT BHABAN
Pre-Bid Meeting
18-Dec-2025 12:00 PM
Period of Work
730 Days
L1 Bidder & Competitor IntelligenceFinancial Evaluation

Total Bidders

4

Lowest Bid (L1)

₹58.49 L

Estimated Value (PAC)

₹23.12 Cr

Margin vs Estimate

—

Lowest Bidder (L1) · Award pending

Accepted / L1

L1 to L2 Spread

+0.57%

Completion Period

730 days

RankBidder / ContractorQuoted BidGap vs L1vs EstimateStatus
L1₹58.49 L0.0% (L1)—Accepted / L1
L2₹58.82 L+0.57%—Qualified
L3₹61.23 L+4.69%—Qualified
DQ——Rejected-TechRejected-Tech

This tender covers eDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025, issued by West Bengal State Electricity Distribution Co. Ltd under reference EDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025. The estimated contract value is ₹23.12 Cr, and the tender is currently Expired. Under financial bid evaluation, Digitech Call System Pvt. Ltd. emerged as the lowest (L1) bidder with a quoted bid amount of ₹58.49 L.

This procurement is part of ongoing efforts by central government agencies and public sector undertakings to maintain and upgrade public infrastructure and services in BARDWAN. Vendors interested in similar opportunities can browse other tenders from the same issuing organisation below.

Submitted Bids & Bidder Details
Data Infosys Limited
#7816486
Admitted-Finance
Submitted: 09-Jan-2026 11:56 AM
Fin. Value: 6122949.81
Rank: L3
Updated: 09-Feb-2026 01:21 PM
Digitech Call System Pvt. Ltd.
#7945493
Admitted-Finance
Submitted: 21-Jan-2026 12:56 PM
Fin. Value: 5848847.66
Rank: L1
Updated: 09-Feb-2026 01:21 PM
Mega Calibre Enterprises Pvt Ltd
#7939580
Admitted-Finance
Submitted: 21-Jan-2026 12:31 PM
Fin. Value: 5882037.49
Rank: L2
Updated: 09-Feb-2026 01:21 PM
SHIVAM FINANCIAL SERVICES
#7848489
Rejected-Technical
Submitted: 09-Jan-2026 09:17 AM
Fin. Value: —
Rank: —
Updated: 07-Feb-2026 11:17 PM

NOT QUALIFIED

Bid Evaluation Details & Logs

Technical

technical bid opening

Date: 27-Jan-2026 12:23 PM

Officer: DIPAK SAHA

TECHNICAL BID HAS BEEN OPENED

technical evaluation

technical evaluation

Date: 07-Feb-2026 11:17 PM

Officer: SATYABAN MANDAL

Finance

finance bid opening

Date: 09-Feb-2026 01:21 PM

Officer: SATYABAN MANDAL

FINANCIAL BID HAS BEEN OPENED

About This Procurement Notice

This West Bengal state government tender was issued by West Bengal State Electricity Distribution Co. Ltd. The estimated contract value is ₹23.12 Cr. Bids must be submitted by 21-Jan-2026 01:00 PM.

BiharInfraTales aggregates procurement notices from Bihar eProcurement, GeM portal, and central government tender portals. Data is refreshed every 30 minutes. Always verify details on the official portal before submitting a bid.

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Frequently Asked Questions

QWhat is the status of the tender "EDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025"?
The current status of this tender is "Expired". The submission deadline is 21-Jan-2026 01:00 PM. This information is sourced from official government procurement portals.
QWho issued this West Bengal government tender?
This tender was issued by West Bengal State Electricity Distribution Co. Ltd. The reference number is EDD/ NIT/ZCC/ BARDWAN/2025/65B Dt 10-12-2025. It is a West Bengal state government procurement notice.
QWhat is the estimated value of this tender?
The estimated tender value is ₹23.12 Cr. This is the approximate contract value as disclosed in the official tender document.
QWho is the lowest (L1) bidder for this tender?
Under financial bid evaluation for "Edd/ Nit/zcc/ Bardwan/2025/65b Dt 10-12-2025", Digitech Call System Pvt. Ltd. emerged as the lowest (L1) bidder with a quoted bid amount of ₹58.49 L. Full bid rankings and vendor comparisons are available on BiharInfraTales.