Hiring of an agency for execution of a 24x7 Citizen engagement and Online Resolution and Redressal Management
Tender Description
Hiring of an agency for execution of a 24x7 Citizen engagement and Online Resolution and Redressal Management
Tender Specifications & Timeline
18 FieldsAward of Contract (AOC) Details
Awardee / Contractor
ADGLOBAL360 INDIA PRIVATE LIMITED
Award Date: 10-Sep-2026
Completion Period: 365 Days
Contract Financials & Scope
INR 101,200,000
contact
Contract Award Info Updated 18-Sep-2026 02:37 PM by Sukhwant Singh Gill
Total Bidders
2
Winning Bid (L1)
₹10.12 Cr
Estimated Value (PAC)
₹15.00 Cr
Margin vs Estimate
-32.53%
Winning Contractor (L1 - Official Awardee)
Accepted-AOCCompletion Period
365 days
AOC Award Date
10-Sep-2026
| Rank | Bidder / Contractor | Quoted Bid | Gap vs L1 | vs Estimate | Status |
|---|---|---|---|---|---|
| L1 | ₹10.12 Cr | 0.0% (L1) | -32.53% | Awarded | |
| DQ | Habilelabs Private Limited#766150 | — | — | Rejected-Tech | Rejected-Tech |
This tender covers Hiring of an agency for execution of a 24x7 Citizen engagement and Online Resolution and Redressal Management, issued by Department of Home Affairs under reference PP/INT WING/001/RE/26-27. The estimated contract value is ₹15.00 Cr, and the tender is currently Awarded. Following contract finalisation, the work has been awarded to ADGLOBAL360 INDIA PRIVATE LIMITED for a total value of ₹10.12 Cr.
This procurement is part of ongoing efforts by central government agencies and public sector undertakings to maintain and upgrade public infrastructure and services in SAS Nagar. Vendors interested in similar opportunities can browse other tenders from the same issuing organisation below.
Contract Awarded.
Disqualified in Pre qualification criteria
| Bidder | Submitted On | Status | Fin. Value | Rank | Remarks / Logs |
|---|---|---|---|---|---|
ADGLOBAL360 INDIA PRIVATE LIMITED #763773 | 24-Jul-2026 06:25 PM | Accepted-AOC Updated: 18-Sep-2026 02:37 PM | 101200000.00 | L1 | Contract Awarded. |
Habilelabs Private Limited #766150 | 25-Jul-2026 02:00 AM | Rejected-Technical Updated: 04-Aug-2026 09:43 PM | — | — | Disqualified in Pre qualification criteria |
Bid Evaluation Details & Logs
technical bid opening
Date: 29-Jul-2026 09:31 AM
Officer: Sukhwant Singh Gill
your bid has been acknowledged
technical evaluation
Date: 04-Aug-2026 09:43 PM
Officer: Sukhwant Singh Gill
finance bid opening
Date: 28-Aug-2026 11:56 AM
Officer: Sukhwant Singh Gill
single bid admitted
finance evaluation
Date: 28-Aug-2026 12:05 PM
Officer: Sukhwant Singh Gill
About This Procurement Notice
This Punjab state government tender was issued by Department of Home Affairs. The estimated contract value is ₹15.00 Cr. Bids must be submitted by 25-Jul-2026 01:00 PM.
BiharInfraTales aggregates procurement notices from Bihar eProcurement, GeM portal, and central government tender portals. Data is refreshed every 30 minutes. Always verify details on the official portal before submitting a bid.
Frequently Asked Questions
- QWhat is the status of the tender " Hiring of an agency for execution of a 24x7 Citizen engagement and Online Resol"?
- The current status of this tender is "Awarded". The submission deadline is 25-Jul-2026 01:00 PM. This information is sourced from official government procurement portals.
- QWho issued this Punjab government tender?
- This tender was issued by Department of Home Affairs. The reference number is PP/INT WING/001/RE/26-27. It is a Punjab state government procurement notice.
- QWhat is the estimated value of this tender?
- The estimated tender value is ₹15.00 Cr. This is the approximate contract value as disclosed in the official tender document.
- QWho won the contract for this tender?
- The contract for "Hiring of an agency for execution of a 24x7 Citizen engagement and Online Resolution and Redressal Management" has been awarded to ADGLOBAL360 INDIA PRIVATE LIMITED with an awarded contract value of ₹10.12 Cr.
- QWhat is the final awarded contract value?
- The final awarded contract value is ₹10.12 Cr (32.53% below the estimated PAC of ₹15.00 Cr).