Which department is responsible for this project?

This project is being implemented by South Bihar Power Distribution Company Limited, Government of Bihar. It falls under the Energy category and is located in State-wide district.

What is the cost of this Bihar infrastructure project?

The project cost is ₹36.42 Cr. This is a energy project funded by the Government of Bihar under South Bihar Power Distribution Company Limited.

What is the NIT number for this project's tender?

The Notice Inviting Tender (NIT) number for this project is 21/PR/SBPDCL/2024. The tender fee is ₹29,500. EMD amount: ₹40.60 L.

Has a contract or purchase order been issued for this project?

Yes — Purchase Order No. 34176 (Contract PO) has been issued. Contract period: 2024-10-11 to 2026-10-06.

Bihar Infrastructure ProjectOngoing

Energy

Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being done by North Bihar Power Distribution Company Limited (NBPDCL) and South Bihar Power Distribution Company Limited (SBPDCL)for a period of 2 Years post Go Live and extendable by another 3 years based on satisfactory performance of the selected bidder for operations support on a year-to-year basis.

South Bihar Power Distribution Company Limited

State-wide, Bihar

Tender Amount

₹30.58 Cr

Awarded Cost

₹36.42 Cr

Start Date

—

Completion

—

Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being done by North Bihar Power Distribution Company Limited (NBPDCL) and South Bihar Power Distribution Company Limited (SBPDCL)for a period of 2 Years post Go Live and extendable by another 3 years based on satisfactory performance of the selected bidder for operations support on a year-to-year basis. is a energy project in State-wide district, executed under South Bihar Power Distribution Company Limited. The awarded cost of the project is ₹36.42 Cr, and the project is currently Ongoing.

This project is one of several infrastructure initiatives tracked across State-wide district as part of Bihar's broader development agenda. Related projects in the same district are listed below for comparison.

Project Details

DistrictState-wide

DepartmentSouth Bihar Power Distribution Company Limited

CategoryEnergy

StatusOngoing

ContractorM/s NYG ENERGY SOLUTIONS PRIVATE LIMITED

Financial & Timeline

Tender Amount₹30.58 Cr

Awarded Cost₹36.42 Cr

Start Date—

End Date—

Last Updated—

Executing Contractor

M/s NYG ENERGY SOLUTIONS PRIVATE LIMITED →

Tender & Bid Details

NIT Number21/PR/SBPDCL/2024

Bid Validity180 days

EMD Amount₹40.60 L

Tender Fee₹29,500

Pre-Bid Meeting2024-02-15

Pre-Bid Venue3rd Floor, Conference room ,Vidyut Bhawan-3,Patna

Contract & Vendor Details

PO Number34176

PO TypeContract PO

Contract Start2024-10-11

Contract Expiry2026-10-06

Vendor LocationGurugram, Haryana, India

Vendor Address421, 4th Floor, JMD Megapolis, Sector-48, Sohna Road, Gurugram-122018

Vendor PAN/GSTAADCN7220R

Vendor Company Registration (MCA)

CINU74900HR2011PTC043749

Registration StatusActive

Company ClassPrivate

Company CategoryCompany limited by shares

Sub-CategoryNon-government company

Date of Registration2011-08-26

Authorized Capital₹20.00 L

Paid-up Capital₹9.28 L

Registered StateHaryana →

Registrar of CompaniesROC Delhi

Business ActivityBusiness Services

NIC Code74900

Registered Office AddressH. No. 616, Second Floor,Sector-9-11,Hisar,Hisar,Haryana,125001-India

Company registration data sourced from the Ministry of Corporate Affairs (data.gov.in), matched 2026-08-30 19:13:40.

Project Overview

Request for Proposal (RFP) for Appointment of Agency for Design, Development, Deployment & Operations support for Integrated Omni-Channel CRM system for Customer Complaint Handling Activities being done by North Bihar Power Distribution Company Limited (NBPDCL) and South Bihar Power Distribution Company Limited (SBPDCL)for a period of 2 Years post Go Live and extendable by another 3 years based on satisfactory performance of the selected bidder for operations support on a year-to-year basis. is a energy project in State-wide district, Bihar, being implemented by South Bihar Power Distribution Company Limited. The project has an approved cost of ₹36.42 Cr. Current status is Ongoing.

Frequently Asked Questions

QWhat is the current status of "Request for Proposal (RFP) for Appointment of Agency for Design, Development, De"?: The current status of this project is "Ongoing". This is a energy project in State-wide district, Bihar.
QWhich department is responsible for this project?: This project is being implemented by South Bihar Power Distribution Company Limited, Government of Bihar. It falls under the Energy category and is located in State-wide district.
QWhat is the cost of this Bihar infrastructure project?: The project cost is ₹36.42 Cr. This is a energy project funded by the Government of Bihar under South Bihar Power Distribution Company Limited.
QWhat is the NIT number for this project's tender?: The Notice Inviting Tender (NIT) number for this project is 21/PR/SBPDCL/2024. The tender fee is ₹29,500. EMD amount: ₹40.60 L.
QHas a contract or purchase order been issued for this project?: Yes — Purchase Order No. 34176 (Contract PO) has been issued. Contract period: 2024-10-11 to 2026-10-06.