Industrial Units384+ Approved|
Awarded Value₹24,500+ Cr|
MP Fund Utilization78% Average|
Highway Network1,200 km+|
Energy Stability23.5 Hrs/Day|
Active Projects842 Tracked|
Education Index+15.3% Trend|
Cabinet decisionsActive Tracking|
Airport movements3.2M+ Annual|
EC MonitoringLive Updates|
Litigation tracker480+ Cases|
Industrial Units384+ Approved|
Awarded Value₹24,500+ Cr|
MP Fund Utilization78% Average|
Highway Network1,200 km+|
Energy Stability23.5 Hrs/Day|
Active Projects842 Tracked|
Education Index+15.3% Trend|
Cabinet decisionsActive Tracking|
Airport movements3.2M+ Annual|
EC MonitoringLive Updates|
Litigation tracker480+ Cases|
Central Government TenderExpired

Nicsi/call Centre/2020/06

Issued by: National Informatics Centre Services Incorporated
Location: As per tender document

Tender Description

RFP For Empanelment of service providers for establishment and operation of Help Desk/Call Centre to support ICT Infrastructure services and e-Governance applications

Central Government Tender○ Closed
Ref. NoNICSI/CALL CENTRE/2020/06
Est. ValueNot Disclosed
Deadline19-Nov-2020 03:00 PM
TypeOpen Tender
As per tender document
Published 14-Sep-2020 05:55 PM

Tender Specifications & Timeline

14 Fields
Estimated Value
Not Disclosed
Organisation
National Informatics Centre Services Incorporated
Reference No.
NICSI/CALL CENTRE/2020/06
Status
Expired
Location
As per tender document
Source
Central Govt. Portal
Status Stage
Technical Evaluation
Published Date
14-Sep-2020 05:55 PM
Submission Deadline
19-Nov-2020 03:00 PM
Submission Start
16-Oct-2020 02:30 PM
Bid Opening Date
20-Nov-2020 03:30 PM
Bid Opening Place
NICSI-HQ,New Delhi
Pre-Bid Meeting
24-Sep-2020 11:30 AM
Period of Work
365 Days

This tender covers nicsi/call Centre/2020/06, issued by National Informatics Centre Services Incorporated under reference NICSI/CALL CENTRE/2020/06. The tender is currently Expired.

This procurement is part of ongoing efforts by central government agencies and public sector undertakings to maintain and upgrade public infrastructure and services in As per tender document. Vendors interested in similar opportunities can browse other tenders from the same issuing organisation below.

Tender Documents

Download official tender documents, technical specifications, schedules, and BOQ files

2 Files Available
PDF

technical_61950.pdf

Download Document
PDF

techsummary_61950.pdf

Download Document

Submitted Bids & Bidder Details

Alankit Assignments Limited
#209846
Not Admitted-PreQual/Technical
Submitted: 17-Nov-2020 05:49 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

call2connect india pvt ltd
#215883
Not Admitted-PreQual/Technical
Submitted: 15-Nov-2020 10:13 AM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

CARETEL INFOTECH LIMITED
#209490
Accepted-Technical
Submitted: 19-Nov-2020 12:17 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:47 PM

As per TEC

Cyfuture Indiat Pvt Ltd
#208641
Accepted-Technical
Submitted: 19-Nov-2020 01:25 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:47 PM

As per TEC

DIGITECH CALL SYSTEM PVT. LTD.
#215687
Accepted-Technical
Submitted: 19-Nov-2020 02:51 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:47 PM

As per TEC

Dr ITM Limited
#209557
Not Admitted-Fee
Submitted: 02-Nov-2020 07:30 PM
Fin. Value:
Fin. Rank:
Updated: 11-Dec-2020 07:34 PM

EMD/Instrument is not valid

Mickey Creation and IT Consultancy Private Limited
#210651
Not Admitted-PreQual/Technical
Submitted: 25-Oct-2020 02:13 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

OFFSHOOT AGENCY PVT LTD
#209752
Not Admitted-PreQual/Technical
Submitted: 18-Nov-2020 05:44 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

Prakhar Software Solutions Pvt. Ltd.
#215822
Accepted-Technical
Submitted: 19-Nov-2020 01:24 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:47 PM

As per TEC

Surevin BPO Services Ltd.
#210839
Not Admitted-PreQual/Technical
Submitted: 26-Oct-2020 01:57 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

Tech Mahindra Ltd
#217550
Not Admitted-PreQual/Technical
Submitted: 19-Nov-2020 02:02 PM
Fin. Value:
Fin. Rank:
Updated: 17-Feb-2021 01:44 PM

Not Complied with technical specification

Bid Evaluation Details & Logs

Technical

technical bid opening

Date: 17-Feb-2021 01:44 PM

Officer: Uma Kanta Jena

TEC report attached

technical evaluation

technical evaluation

Date: 17-Feb-2021 01:47 PM

Officer: Uma Kanta Jena

About This Procurement Notice

This central government tender was issued by National Informatics Centre Services Incorporated. Bids must be submitted by 19-Nov-2020 03:00 PM.

BiharInfraTales aggregates procurement notices from Bihar eProcurement, GeM portal, and central government tender portals. Data is refreshed every 30 minutes. Always verify details on the official portal before submitting a bid.

Frequently Asked Questions

QWhat is the status of the tender "Nicsi/call Centre/2020/06"?
The current status of this tender is "Expired". The submission deadline is 19-Nov-2020 03:00 PM. This information is sourced from official government procurement portals.
QWho issued this Bihar government tender?
This tender was issued by National Informatics Centre Services Incorporated. The reference number is NICSI/CALL CENTRE/2020/06. It is a central government procurement notice.
QWhat is the estimated value of this tender?
The estimated tender value has not been disclosed for this procurement notice. Please refer to the official tender documents for detailed specifications.